Replacement and recovery policy:

- Replacement and retrieval is the guaranteed right of all our customers and includes all the products we offer our store.

- All products offered at our store are subject to a policy of replacement and retrieval in accordance with the terms and conditions stipulated in this paper.

- It can be returned or replaced if the product is in the same original state when purchased and encapsulated in the original cover.

- Recovery within three (3) days and replacement within seven (7) days from the date of purchase.

- Please contact us via a contact page or via our phone numbers in order to request retrieval or replacement.

- Please photograph and send the product specifying the city, address, and order number to be replaced by another product if the product is corrupt or has a certain defect, or is not used as agreed.

- The customer is fully retrieved in the event that the product he received is completely different from the product described on the product page of our site.

- We are not responsible for any expectations of customer use that we did not mention on the product page of our website.

- Deduction of 30 percent or a value of at least 25 dirhams if the customer does not want the product and has no defect or any problem.